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Leader of the House of Commons and MP for North West Hampshire Visits Multitone to Understand how the Company is Improving Critical Communications in Healthcare Environments

January 2013

Visit also celebrates over 80 years of innovation in communications


Multitone, a specialist in the design, manufacture and implementation of integrated communication systems for healthcare organisations announces that Sir George Young, Leader of the House of Commons and MP for North West Hampshire, recently visited the company’s HQ in Multitone House in Basingstoke, to learn more about how the company is continually improving critical communications in healthcare environments.


During the visit to meet Mulitone’s senior management team, Sir George was given a demonstration of the company’s new flagship communications product Multitone i-Message, a secure IP-based system that offers healthcare organisations complete control over their essential communications with high resilience and reliability, auto escalation and the ability to integrate with existing systems. Multitone i-Message routes communications to the right person or device in the most appropriate and expedient way with multiple paths and back-up facilities to ensure the communication gets through. All communications activities are stored to allow a complete audit trail for future interrogation.


Sir George Young MP said, “I was delighted to meet with Stephen Gentry and his team and to hear that in a competitive market, this Basingstoke based company is still thriving after over 80 years and is helping the NHS to modernise, using essential technology to deliver a safer and better service to its patients. I was also impressed by the critical back-up systems provided by Multitone’s network and to learn about the exciting future of critical communications in healthcare.”


During the demonstration, Sir George saw how an effective, highly secure and robust communications system can coordinate medical staff in an emergency and become a key part of a healthcare facility’s organisation structure - offering adaptable and highly flexible options with regards to staff scheduling and organisation over geographical locations.


Stephen Gentry CEO of Multitone also discussed how existing IT and communications systems can be aligned to modern integrated software solutions to gain maximum value for money from inherited legacy systems and existing investments, and how healthcare providers can centralise communications by bringing together in-house systems, to expand the critical communications aspects to reduce response times for emergencies.


“We are very proud of our heritage and what we have achieved over the last 80 years. Back in the 1950s, Multitone supplied Saint Thomas Hospital in London with the first ever paging system and since then we have continued to provide the healthcare industry with pioneering critical communication systems,” added Stephen Gentry, CEO of Multitone. “With decades of healthcare experience, the company has been part of the massive leap forward in communications systems from classic pager to the latest in multi-channel, IP-based communications.”