“Reaching the right people – first time, every time, in quick time”
Whatever your multi-destination campus communications needs, i-Message from Multitone empowers you to send messages that reach the right people first time, every time, in quick time. Manually or automatically generated, emergency, for information or to alert, this unified messaging platform integrates email, text, voicemail, video, paging to voice application using cell phones, paging, DECT, Wi-Fi, 2 way radio, or IP telephony. This flexibility – and the vital efficiency and time saving it delivers – is what sets i-Message apart.
Mass notification enables organisations to send notifications to individuals or groups, no matter their preferred device, using lists, locations and visual intelligence. This comprehensive notification solution keeps everyone right up to speed before, during and after events (“Car park A is now full”), incidents (“Recent shoplifter has entered mall – see image”) and emergencies (“Suspected train accident, multiple casualties”).
Staff safety through i-Message is enhanced as it connects and informs the right people instantly – automatically knowing whom to contact, automatically escalating in the case of no or slow response, and automatically routing messages to the appropriate device(s).
Alarm centralisation is achieved with i-Message as it can rationalise your alarm systems and monitoring points to a single alarm reception centre, offering mobile access and alert escalation. Systems could include Building Management Systems (BMS), fire alarms, boiler rooms, fridges and freezers, security, air conditioning, gas/vapour alarms, intruder alarms to manufacturing systems.
Healthcare: Given the time critical nature in the healthcare services, i-Message is perfect for maximising efficiency and minimising delay across the whole breadth of applications – from major accident and cardiac arrest team call outs, where clinical staff can be informed and co-ordinated in seconds, through secure, encrypted ‘conversations’ concerning patient data and images, to day-to-day communications.