As a software module the RotaWatch interface enables the Multitone i-Message system to automatically synchronise staff on-call data from the Rotawatch system with Multitone i-Message users and teams. This ensures accurate user and team calling at all times, where currently, either unnecessary or more staff than are necessary are called. Consequently, integration with the Rotawatch system means fewer interruptions and greater staff efficiency.
The software module operates by linking the Multitone i-Message and Rotawatch databases together. When using this module Multitone i-Message will automatically select those users available for linking by searching for common users between the Multitone i-Message and Rotawatch using the following search criteria: User Name, Surname, Position, Department and Team Name.