Retail

Anywhere with crowds creates a challenge for the estate manager of a mall or town shopping centre, from a major incident such as a terrorist alert to a false fire alarm.

Communications between security, maintenance, management and tenants, plays a critical part, but finding and choosing the right solution in terms of deliverables and cost-efficiency can be difficult, with so much potential choice on offer. Multitone’s systems are designed to meet both the technology and practical needs of your communications requirements.

Estate Management

Save time and improve customer relationships, through fast and instant communication between retail tenants and estate management for incident management.

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Mass Messaging

Mass messaging in the event of emergency situations, such as evacuation, needs to be easy and secure, with guaranteed outcomes.

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Remote Monitoring

Can your business afford not to monitor all critical systems, including those of shopper safety, building management system status, and security?

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Security & Guest Safety

Making your number one priority the protection of staff and shoppers. Ensuring you can inter connect all your different emergency and security systems.

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Staff Communications

Improve staff and tenant dialogue, share media rich data, and streamline response times. Ensure your staff can connect instantly to one another for the sharing of critical information.

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Shopper Experience

Greater awareness among the public, increasing demand for improved services, means your staff need to be in the right place at the right time.

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Work Flow Management

From changing a light bulb to spillage, tenants and staff have to go through streams of processes; many of which can be tedious and irritating.

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