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Multitone Electronics plc,

Multitone House,

Shortwood Copse Lane,

Kempshott,

Basingstoke,

RG23 7NL


Tel: 01506 418198

Email: info@multitone.com

Registered in England No. 256314. VAT no. 232150709. Copyright © 2015 Multitone. All rights reserved.   Terms & Conditions  |  Policies  |  Multitone Electronics plc  |  Kantone Holdings

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StaffCall

“StaffCall monitors employees and lone workers to provide reassurance and alerting in case of attack, abuse or other emergencies via your mobile phone.”

Lone Worker and Staff Protection


At Multitone we are aware of the increased risks associated with lone working and the need to protect staff who work in environments where violence is possible. StaffCall provides automatic monitoring using the public telephone network to contact staff, protecting them whether they are working out in the field locally or country wide.


The StaffCall system is designed for ease of use; users are automatically called by a server on their mobile phones to ensure that they are safe. If users do not respond to the call, StaffCall starts an escalation procedure, repeatedly calling members of the response team until the alarm is acknowledged.


The escalation procedure ensures that a call doesn’t go unnoticed. There is also the ability for users to record messages telling the system where they are and any status information. This message will be played if an alarm is raised informing the response team of where the user was when the alarm was raised.

 

StaffCall has the ability to send the lone worker an SMS or Paging Message if they fail to respond to a routine call.  This way, even if the user is out of range of a GSM voice-call they can still be reminded that the system is trying to make contact and they can verify their well-being using a land line.


This bypasses the issue of being stuck in “black spots” where there’s poor reception. A common occurrence for GSM mobile users.


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