Multitone's Blog

How can organisations provide a safer working environment for their employees? Employees in the NHS, retail and other sectors face escalating levels of verbal and physical abuse, particularly since the start of the pandemic. This article considers the issue – and explores a raft of…

We look at how two organisations are automating, unifying and taking control of their comms. When incidents occur, organisations need to respond quickly. The incident could be a theft in a shop, an injury from a faulty item of equipment, a threat to a vulnerable…

Multitone have worked with Europe’s leading re-commerce company, Momox AG, to improve the safety of their deaf employees at a logistics centre in Leipzig, Germany. Fire alarms generally depend on an audible, building-wide alert to notify employees of the need to evacuate. However, this is…

2021 has been a busy year for Multitone, and this is especially so when it comes to our EkoTek range. EkoTek powers our wireless portable and fixed alarm solution for staff protection as well as our wireless nurse call solution (EkoCare). One of the reasons…

Multitone are delighted to announce our membership of the AWS Partner Network. As an APN Technology Partner, Multitone will work with Amazon Web Services (AWS) to deliver ultra-fast, highly reliable Multitone i-Message services in the cloud in the UK, Republic of Ireland and internationally. We…

Multitone’s critical communications, integration and automation technologies are deployed in a major global online retailer’s warehouses in Germany to create a safe, supportive environment for deaf and hard-of-hearing workers. The Multitone i-Message critical messaging platform connects with the warehouses’ fire alarm systems. Fire alarms generally…

Headquartered in Munich, Germany, Rodenstock has been a global innovation leader in the field of ophthalmic optics for more than 140 years. With around 4,900 employees, Rodenstock operates in more than 85 countries via sales offices and distribution partners. The safety of employees in production…

Based on Multitone’s wireless EkoTek technology, which powers nurse call systems and workplace panic alarms around the world, Multitone has developed a solution to enable clinicians to call for help at the press of a button should an emergency occur in an operating theatre. This…

Based upon Multitone’s EkoTek technology for wireless staff safety and nurse call applications, EkoSecure provides the means to summon rapid assistance to your location inside and out with fixed call-points and portable alarm units. This made it the ideal choice for a staff safety system…

Multitone are pleased to announce the launch of EkoMS v1.0.7, which is now available to new and existing EkoTek customers. EkoMS enhances the way an EkoTek staff safety or nurse call system is administered and monitored. Accessed via web browser or installed on local devices,…

Leading UK hospital benefits from rapid installation of Multitone’s ‘off the shelf’ wireless voice and nurse call alarm system. Ensuring nursing teams can respond quickly to an emergency is crucial in any hospital, and requires technology tailored to the needs of the staff and the…

Recently, a loss of service to popular websites such as Reddit, eBay, the New York Times, Amazon and even the British government’s main website hit the headlines. With more and more businesses relying on services hosted in the ‘Cloud’, accessed via the internet, what does…

Multitone is delighted to be included as a supplier on the Patient and Healthcare Communications and Related IT Services Framework Agreement in Lot 2: Medical Messaging Application (Pager Replacement). What do NHS Commercial Solutions do? NHS Commercial Solutions is a procurement organisation owned by the…

Multitone provide EkoTek staff safety alarm systems to a well-known UK charity which runs rescue centres for domestic animals. The charity’s facilities are amongst the few animal rescue centres in the UK to have a non-selective intake policy. This means they accept any breed of…

Multitone have enjoyed a long relationship with NHS Trusts throughout the United Kingdom. That’s particularly true of one Foundation Trust in the North West of England which recently chose us as their digital clinical communications provider, expanding upon their existing Multitone critical comms system. The…

The Klinikum Schloss Lütgenhof is a private clinic specialising in the treatment of stress-related illnesses in Dassow, a town in Mecklenburg-Vorpommern, Germany. It combines conventional medicine with psychosocial diagnostics and therapy, providing tailored programs for each patient. The clinic itself is within a beautiful 19th…

Ground-breaking collaboration demonstrates the value of RFID asset tracking and digital workflow in infection control, patient management and cost-reduction Introduction Asset tracking is incredibly valuable for hospitals. It enables staff to locate vital, often expensive, items of equipment quickly and easily, leaving more time for…

The latest NHS Staff Survey was recently released to the public, covering all 220 trusts in England and 280 NHS organisations in total. Completed between September and December 2020, over 1.2 million employees were invited to take the survey, and with a 47% response rate,…

Recently, a major NHS Trust in North West England carried out a network test on their critical care systems, including their Multitone critical communications solution, across 2 hospitals. Their goal was to ensure its survivability during a service interruption to their core data network. The…

Breuninger GmbH & Co’s modern goods service centre in Sachsenheim, Germany, employs around 30 deaf or hard of hearing employees. For these workers, the standard audible fire alarm is insufficient to ensure their safety. In order to offer the best possible protection to these workers…

Multitone are pleased to announce that we have achieved ISO 14001:2015 certification, demonstrating our compliance with an internationally agreed standard for environmental management systems. This is a key milestone in Multitone’s developing strategy to minimise its environmental impact. What is an environmental management system? An…

According to The Verge, WhatsApp has around 2 billion users. So, understandably, any change to how WhatsApp shares user data is big news. Recently, users in countries around the world have received notices informing them that WhatsApp’s privacy policy is changing on the 8th of…

Multitone’s i-Message and IM-Lite communications and integration platforms now support the future-oriented network protocol ESPA-X. Until recently, a serial standard data interface with the ESPA 4.4.4 protocol has been used for connecting nurse call systems with DECT and personal information systems, particularly in the hospital and geriatric care sector. The ESPA…

The NHSX Clinical Communications Procurement Framework is supporting the take-up of the latest technology. Thanks to advances in technology, hospitals and other healthcare facilities now have access to more robust and effective communication systems than ever before. These are having a positive impact on budgets…

The drive to replace non-critical paging in NHS hospitals by the end of 2021 presents an opportunity to go even further, placing new technology at the heart of day-to-day operations. The NHS has taken flak from some quarters for being slow to embrace new technologies.…

Multitone are delighted to announce that, as part of the NHSX Clinical Communications Procurement Framework, we will be able to offer NHS Trusts our innovative, hi-tech communications solutions as a replacement for their non-critical paging. Why is the NHS phasing out non-critical paging by the…

Now more than ever, many of us are united in appreciation of the vital, often difficult work carried out by our health professionals. As part of this, they meet many different people face-to-face every day. And unfortunately, people can be unpredictable; sometimes they put workers’…

Healthcare and medical services in the UK and across the world are facing unprecedented challenges as hospitals deal with the Coronavirus (Covid-19) pandemic. The ability to communicate immediately has become fraught with difficulty just as it assumes even greater importance. We are able to support…

Multitone’s technology is already used by around 85% of Fire & Rescue Services throughout the UK. This remarkable level of adoption is due to the reliability, adaptability and cost-effectiveness of our systems, as well as the UK-based expert technical support we provide. In a nutshell,…