Multitone's Blog

Multitone join AWS Partner Network (APN) as a Technology Partner

Multitone are delighted to announce our membership of the AWS Partner Network. As an APN Technology Partner, Multitone will work with Amazon Web Services (AWS) to deliver ultra-fast, highly reliable Multitone i-Message services in the cloud in the UK, Republic of Ireland and internationally. We…

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Multitone’s technology helps foster a safe working environment for warehouse workers in Germany

Multitone’s critical communications, integration and automation technologies are deployed in a major global online retailer’s warehouses in Germany to create a safe, supportive environment for deaf and hard-of-hearing workers. The Multitone i-Message critical messaging platform connects with the warehouses’ fire alarm systems. Fire alarms generally…

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Multitone staff safety alarm system adopted by Rodenstock GmbH in Germany

Headquartered in Munich, Germany, Rodenstock has been a global innovation leader in the field of ophthalmic optics for more than 140 years. With around 4,900 employees, Rodenstock operates in more than 85 countries via sales offices and distribution partners. The safety of employees in production…

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Multitone develop emergency Operating Theatre Call system for NHS hospitals

Based on Multitone’s wireless EkoTek technology, which powers nurse call systems and workplace panic alarms around the world, Multitone has developed a solution to enable clinicians to call for help at the press of a button should an emergency occur in an operating theatre. This…

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Multitone’s EkoSecure system deployed at a sewage treatment plant in Germany

Based upon Multitone’s EkoTek technology for wireless staff safety and nurse call applications, EkoSecure provides the means to summon rapid assistance to your location inside and out with fixed call-points and portable alarm units. This made it the ideal choice for a staff safety system…

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Multitone release new and improved EkoMS for managing and monitoring EkoTek alarm systems

Multitone are pleased to announce the launch of EkoMS v1.0.7, which is now available to new and existing EkoTek customers. EkoMS enhances the way an EkoTek staff safety or nurse call system is administered and monitored. Accessed via web browser or installed on local devices,…

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Hospital adopts tried and tested wireless solution for two-way speech at the push of a button

Leading UK hospital benefits from rapid installation of Multitone’s ‘off the shelf’ wireless voice and nurse call alarm system. Ensuring nursing teams can respond quickly to an emergency is crucial in any hospital, and requires technology tailored to the needs of the staff and the…

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What does the recent global internet outage mean for Cloud-based services?

Recently, a loss of service to popular websites such as Reddit, eBay, the New York Times, Amazon and even the British government’s main website hit the headlines. With more and more businesses relying on services hosted in the ‘Cloud’, accessed via the internet, what does…

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Multitone joins NHS Commercial Solutions Framework for Pager Replacement Apps

Multitone is delighted to be included as a supplier on the Patient and Healthcare Communications and Related IT Services Framework Agreement in Lot 2: Medical Messaging Application (Pager Replacement). What do NHS Commercial Solutions do? NHS Commercial Solutions is a procurement organisation owned by the…

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Cyber-crime poses a growing threat to healthcare providers’ communications technology

Healthcare services in the UK and across the world have faced unprecedented challenges in the last 18 months as they dealt with the COVID-19 pandemic. However, healthcare providers must increasingly face up to another threat: cyber-crime. The Irish Department of Health was forced to shut…

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Multitone’s EkoTek wireless alarm technology protects staff and volunteers at major UK animal welfare charity

Multitone provide EkoTek staff safety alarm systems to a well-known UK charity which runs rescue centres for domestic animals. The charity’s facilities are amongst the few animal rescue centres in the UK to have a non-selective intake policy. This means they accept any breed of…

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Multitone’s apps chosen for pager replacement by hospital in the North West

Multitone have enjoyed a long relationship with NHS Trusts throughout the United Kingdom. That’s particularly true of one Foundation Trust in the North West of England which recently chose us as their digital clinical communications provider, expanding upon their existing Multitone critical comms system. The…

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Wireless EkoCare nurse call solution installed in private clinic’s listed building in Dassow, Germany

The Klinikum Schloss Lütgenhof is a private clinic specialising in the treatment of stress-related illnesses in Dassow, a town in Mecklenburg-Vorpommern, Germany. It combines conventional medicine with psychosocial diagnostics and therapy, providing tailored programs for each patient. The clinic itself is within a beautiful 19th…

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Pioneering hospital asset tracking & workflow system trialled in Northern Irish hospital

Ground-breaking collaboration demonstrates the value of RFID asset tracking and digital workflow in infection control, patient management and cost-reduction Introduction Asset tracking is incredibly valuable for hospitals. It enables staff to locate vital, often expensive, items of equipment quickly and easily, leaving more time for…

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2020 NHS Staff Survey reveals stubbornly high levels of violence against staff during the pandemic

The latest NHS Staff Survey was recently released to the public, covering all 220 trusts in England and 280 NHS organisations in total. Completed between September and December 2020, over 1.2 million employees were invited to take the survey, and with a 47% response rate,…

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Critical messaging network test demonstrates resilience of Multitone solution

Recently, a major NHS Trust in North West England carried out a network test on their critical care systems, including their Multitone critical communications solution, across 2 hospitals. Their goal was to ensure its survivability during a service interruption to their core data network. The…

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Major German retail brand installs Multitone alarm system for deaf employees in distribution centre

Breuninger GmbH & Co’s modern goods service centre in Sachsenheim, Germany, employs around 30 deaf or hard of hearing employees. For these workers, the standard audible fire alarm is insufficient to ensure their safety. In order to offer the best possible protection to these workers…

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Multitone certified to ISO 14001:2015 for environmental management

Multitone are pleased to announce that we have achieved ISO 14001:2015 certification, demonstrating our compliance with an internationally agreed standard for environmental management systems. This is a key milestone in Multitone’s developing strategy to minimise its environmental impact. What is an environmental management system? An…

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What does WhatsApp’s changing privacy policy mean for clinical users?

According to The Verge, WhatsApp has around 2 billion users. So, understandably, any change to how WhatsApp shares user data is big news. Recently, users in countries around the world have received notices informing them that WhatsApp’s privacy policy is changing on the 8th of…

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Multitone adopts ESPA-X

Multitone’s i-Message and IM-Lite communications and integration platforms now support the future-oriented network protocol ESPA-X. Until recently, a serial standard data interface with the ESPA 4.4.4 protocol has been used for connecting nurse call systems with DECT and personal information systems, particularly in the hospital and geriatric care sector. The ESPA…

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How technology and communication systems are improving team-based clinical workflows and patient care

The NHSX Clinical Communications Procurement Framework is supporting the take-up of the latest technology. Thanks to advances in technology, hospitals and other healthcare facilities now have access to more robust and effective communication systems than ever before. These are having a positive impact on budgets…

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Now is the time for digital transformation in the NHS

The drive to replace non-critical paging in NHS hospitals by the end of 2021 presents an opportunity to go even further, placing new technology at the heart of day-to-day operations. The NHS has taken flak from some quarters for being slow to embrace new technologies.…

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Multitone join NHSX procurement framework for new clinical communications tools

Multitone are delighted to announce that, as part of the NHSX Clinical Communications Procurement Framework, we will be able to offer NHS Trusts our innovative, hi-tech communications solutions as a replacement for their non-critical paging. Why is the NHS phasing out non-critical paging by the…

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Why do healthcare staff need personal safety systems?

Now more than ever, many of us are united in appreciation of the vital, often difficult work carried out by our health professionals. As part of this, they meet many different people face-to-face every day. And unfortunately, people can be unpredictable; sometimes they put workers’…

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How can our smart app improve critical communications during the Coronavirus crisis?

Healthcare and medical services in the UK and across the world are facing unprecedented challenges as hospitals deal with the Coronavirus (Covid-19) pandemic. The ability to communicate immediately has become fraught with difficulty just as it assumes even greater importance. We are able to support…

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What can Multitone offer fire & rescue services?

Multitone’s technology is already used by around 85% of Fire & Rescue Services throughout the UK. This remarkable level of adoption is due to the reliability, adaptability and cost-effectiveness of our systems, as well as the UK-based expert technical support we provide. In a nutshell,…

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Blended technology the most robust choice for new Emergency Services Network

Integrated messaging specialist Multitone to exhibit the ‘most secure’ range of critical communications solutions at BAPCO, the UK’s largest public safety event One of the key conference themes for discussion at this year’s BAPCO Annual Conference & Exhibition in Coventry, is the delivery of the…

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Multitone appoints new CEO

Integrated messaging company Multitone Electronics, which specialises in life critical communication infrastructure deployment, has announced the exciting new appointment of Ed Paterson as CEO since 1st January 2020. Ed has taken over from Stephen Gentry who has made the decision to retire. Multitone has around…

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Out of hospital care technology expert to speak at NAHS conference

 Multitone to present critical messaging solutions for lone workers  at leading healthcare security conference Improving security and recognising excellence within the health service is the objective of the forthcoming NAHS conference in Birmingham, bringing together health and safety professionals working in the NHS and private…

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Investment in safety solutions needed to protect growing numbers of health and lone working staff

Increasing ‘out of hospital’ care and seeking greater integration between primary and community services is a key objective of the NHS Long Term Plan, published in January. New investment in multidisciplinary teams working with GP practices will facilitate the treatment of more patients at home…

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