Japan says goodbye to paging?

Japan has decided that is officially time to give up on the world of pagers and have suspended their contract with Tokyo’s Telemessaging company, meaning as of 2019 Japan will be pager free. The country’s healthcare system has opted to use smartphone technologies evolving into their modernising strategy, by updating all of their communication systems.

Japan believes that by removing pagers from their healthcare system they will be able to advance their technological abilities and here at Multitone we think that doesn’t have to be the case, why not have both?  Old and new technologies can work together to create a trustworthy system that could potentially save lives and increase staff safety.

This approach of blending technology often provides organisations with increased flexibility, and resilience, by removing dependencies on a single network or technology type, bringing together the ability to have multiple ways of reaching individuals and teams, often within the most time sensitive scenarios.

While there has been an increased popularity in evolving communication technologies within healthcare, pagers have remained a popular and reliable form of communication within many healthcare institutes. Pagers in their traditional form could be seen as an old technology. However, few people actually consider how the pager has progressed since its first conception. The pager as we know it now is very different from the stereotype image, and at Multitone we offer paging systems that are fit for purpose in the 21st century.

Pagers can be seen around the world as a very safe form of communication in a technology-driven world, as they hold very little data and are harder to hack or gain information from compared to a smart device or mobile phone. Not only this, pagers utilise high availability dedicated networks in comparison to cellular network devices, these pager networks have a lower chance of interrupted service, which is why it’s the perfect solution for critical messaging in times of great need.

And while we agree that some technologies reach a point where they are superseded (we’re looking at you, fax machines) there are also a lot of innovations within both old and new technologies, with continuous developments which may surprise most with their amazing capabilities.

Do you know the amazing actions pagers play in our lives?
  • RNLI is a prime example of this, with RNLI volunteers relying on pagers to alert them to any sort of emergency. Volunteers often live in areas with limited mobile phone coverage and pagers can offer a location-aware solution.
  • The NHS Is the biggest users of Pagers in the UK, doctors, nurses and general staff have pagers as a way to communicate around hospitals and medical facilities as well as alerting staff who may be off duty to incidents, and community-based services.  Pagers are almost unmatched for the time taken to deliver the message, including, real-time live speech to large teams in seconds.
  • Complex industrial and manufacturing facilities looking to keep staff connected within a large campus environment, whilst monitoring large plant and heavy machinery.  In these scenarios, the humble pager can meet the strict requirements placed on devices used for communication, anything from being ruggedized to waterproof or other specialist requirements which these working environments may demand.
  • Power and Utility organisations, looking to manage and monitor remote equipment, with the ability to send fault reports direct to engineering and technical team members, automatically, reducing any impact on service availability whilst keeping staff safe through the monitoring of life safety equipment.  Keeping your business moving.
  • Within hotels, public attractions, and stadiums, the ability to provide a dedicated infrastructure for frontline staff, which is robust, resilient, yet has a limited footprint, and can keep the operation team connected directly with security, fire and BMS alarms to name just a few examples, means operationally the general public are unaware of the activities in the background, whilst frontline teams are proactively connected to disparate information and alarming systems within their organisations.