Job Vacancy: UK Field Major Accounts Manager


Basingstoke, Hampshire

Job type:


Job Description:

Multitone’s vision is to provide better critical messaging solutions.  Our devices and apps enable doctors, nurses, fire crews, lifeboat volunteers, carers and colleagues to save lives and provide effective security.

Excellent opportunity for a dynamic Emergency Services Major Accounts Manager to join a business that has been at the forefront of communications since 1931 and pioneered the development of the Pager.

Today the business makes messaging systems and Apps that are used globally, predominately by the NHS and the Emergency services.

You will predominantly but not exclusively seek to manage key Emergency Services accounts across the United Kingdom. To cross sell and up sell the Company portfolio in addition to looking at new opportunities in the same defined arena.

Key duties:

  • Manage the allocated accounts daily.
  • Work as part of a team with your local Engineering colleagues to ensure the customer receives the best possible experience and ensure customer retention.
  • Look to cross sell and up sell the entire Company portfolio.
  • Maximise profit on all Capital and Revenue based business opportunities.
  • Seek opportunities to grow the business in a logical and efficient manner.
  • To be the key customer contact when required to liaise as and when necessary, with the various internal departments within the organisation.
  • To contact all designated clients regularly and actively.
  • Feedback and report on competitor activity, whether be pricing, features, and strategies etc.
  • Represent the Company in a presentable and professional manner.
  • Regularly updating the Company CRM system and required reporting in a timely manner.
  • Proactively ensuring that there is a consistent opportunity pipeline to ensure targets are not only met but exceeded.
  • Ensure that all leads RFI’s, RFQ’s and tenders are carried out, followed up and progressed in a timely manner and within Company pricing and other policy guidelines.
  • Keep involved with your ongoing projects to ensure they are completed as efficiently as possible with client satisfaction.
  • Consistently meet and exceed monthly/annual targets that are defined by the Management team.

About you:

  • It would be preferable if you have an HND/Degree qualification in a Sales/Electrical and Electronic Engineering
  • At least seven years account management experience of key accounts within a business
  • Experience from within a solution selling environment with both Capital and Revenue Stream models
  • Preferably with a technical background (radio systems, networking, SaaS/PaaS)
  • Experience dealing with Public Sector bodies
  • Experience with Frameworks and Tendering

Skills and Experience:

You’ll need:

  • To be a confident speaker, presenting in any arena with strong presentational and public speaking skills.
  • Ability to grasp technical solutions
  • Have previously used Company CRM System with a good working knowledge of Microsoft Office Suite
  • Have the ability to carry out your own demonstrations and presentations
  • To have excellent written and oral communication skills in English including communicating technically complex ideas, applications and solutions at all levels, maintaining integrity and securing the trust of your audience.
  • Ability to build, nurture and maintain relationships
  • Excellent organisational and planning skills with a keen eye for detail
  • To be confident, outgoing and polite
  • A self starter
  • Have the ability to be creative when compiling bespoke proposals
  • A full UK driving licence is essential for this role.


  • Based Anywhere in the UK Remote Based with adhoc visits to Basingstoke HQ
  • Competitive Salary plus commission
  • Pension scheme
  • 25 days holiday

Fill out the form below to apply.