Emergency Services Major Accounts Manager

Job Description

You will predominately, but not exclusively, manage key Emergency Services accounts across the United Kingdom and be expected to cross-sell and up-sell the company portfolio in addition to looking at new opportunities in the same defined arena.

• Manage the allocated accounts on a daily basis.
• Work as part of a team with your local engineering colleagues to ensure the customer receives the best possible experience and ensure customer retention.
• Look to cross sell and up sell the entire company portfolio.
• Maximise profit on all capital and revenue-based business opportunities.
• Seek opportunities to grow the business in a logical and efficient manner.
• To be the key customer contact when required to liaise as and when necessary, with the various internal departments within the organisation.
• To regularly and actively contact all designated clients.
• Feedback and report on competitor activity, whether be pricing, features and strategies etc.
• Represent the company in a presentable and professional manner.
• Regularly updating the company CRM system and required reporting in a timely manner.
• Proactively ensuring that there is a consistent opportunity pipeline to ensure targets are not only met but exceeded.
• Ensure that all leads RFI’s, RFQ’s and tenders are carried out, followed up and progressed in a timely manner and within company pricing and other policy guidelines.
• Keep involved with your ongoing projects to ensure they are completed as efficiently as possible with client satisfaction.
• Consistently meet and exceed monthly/annual targets that are defined by the Management team.
• Plan and deliver your own marketing activities in conjunction with the marketing team and feedback any market intelligence.
• Any other reasonable tasks required from time to time defined by the management.

Benefits

• Competitive remuneration package plus benefits, company vehicle, phone and laptop.