Service counts in the hospitality industry. Rooms must be spotless. Banquets and business seminars need to have constant attention to detail. And nobody enjoys waiting in line. Any touch point that improves your guest interaction with staff and meets their expectations depends as much on real-time communications. Equip your staff with the solutions to provide an enhanced visitor experience.
If you want repeat business, you’ve got to provide optimal service to guests. That means everything from an expeditious check-in, fast restaurant recommendations or even a tightly scheduled room cleaning to accommodate guests.
Multitone's staff communications solutions ensure staff and guests a like can keep in touch, from managing additional refreshments in the conference room, to staff monitoring of fire and air conditioning systems.
Guest Safety and Security
Increase guest safety by proactively mitigating potential threats and quickly responding to security and fire incidents. Equip employees and security staff with mobile devices and personal safety solutions, so your staff can easily guide guests to safety and give real-time updates.
Your lone workers (night porters, house keepers) want a personal alarm system that’s discreet and convenient – so that it won’t interfere with normal duties – so that they can summon the right sort of assistance – as well as light, reliable and cost effective.