Nurse Call Solution

Fixed & portable system with advanced auto-location technology to speed up response times & safeguard lives

Nurse Call Solution

Fixed & portable system with advanced auto-location technology to speed up response times & safeguard lives

Multitone offers a range of products designed for environments where vandal/ligature resistant solutions are required. Multitone vandal and ligature resistant devices ensure the highest levels of service availability whilst meeting industry guidelines, including the IK Code (impact rating) for resistance to vandalism.Multitone works with customers and existing users, as we continue to enhance our offering, based on real-world feedback. Throughout the product life cycle and at each stage, we complete rigorous in-house testing against industry standards to ensure the quality of our products.We recommend and support our clients as they complete their own in-house testing and risk assessment before the deployment of these devices. Customer-driven risk assessments are an essential responsibility for any organisation adopting these Multitone products to ensure compliance and compatibility with the project requirements, individual operating environments and internal governance. 

Multitone's innovative EkoCare nurse call solution for care homes, nursing homes and hospitals ensures that whether residents or patients are in bed or mobile, they can get help as quickly as possible at the push of a button - red for an emergency, blue for assistance.

Based on wireless, failsafe technology, our nurse call system can be installed quickly and economically as it doesn’t require expensive, disruptive mains rewiring, and offers unparalleled reliability - in the unlikely event of a repeater failing or staff not acknowledging the alarm, the message will be re-routed or escalated, ensuring alarms never go unanswered.

Multitone’s EkoCare nurse call solution has been designed to meet the requirements of the UK government’s Health Technical Memoranda (HTM) and Health Building Notes (HBN), meeting all the necessary radio, EMC and electrical safety standards.

To find out more information why not download the Multitone Nurse Call Solution Brochure.

Bedside EkoTek nurse call panel for Multitone nurse call system

The solution's key features

Anytime, anywhere
alarms

Wall-mounted, hand-held and pull-cord (for bathrooms) nurse call units means you can raise the alarm wherever you are and the system will report your location to the relevant staff.

Easy, quick and
economical to install

Wireless repeater units offer rapid installation, minimising costs as mains rewiring and ward closures are unnecessary.

Staff safety
and assistance

Staff can communicate with each other for assistance or in the case of an emergency.

Anytime, anywhere
alarms

Easy, quick and
economical to install

Staff safety
and assistance

Wall-mounted, hand-held and pull-cord (for bathrooms) nurse call units means you can raise the alarm wherever you are and the system will report your location to the relevant staff.

Wireless repeater units offer rapid installation, minimising costs as mains rewiring and ward closures are unnecessary.

Staff can communicate with each other for assistance or in the case of an emergency.

Anytime, anywhere
alarms

Wall-mounted, hand-held and pull-cord (for bathrooms) nurse call units means you can raise the alarm wherever you are and the system will report your location to the relevant staff.

Easy, quick and
economical to install

Wireless repeater units offer rapid installation, minimising costs as mains rewiring and ward closures are unnecessary.

Staff safety
and assistance

Staff can communicate with each other for assistance or in the case of an emergency.

Complete visibility

The solution can monitor all staff-resident contact – both alarmed and scheduled – and produce reports for management planning and relative reassurance purposes.

Developed for your environment

Portable units are robust, IP67 rated for water and dust resistance and include anti-microbial technology, helping to keep surfaces clean and hygienic, thereby reducing the threat of cross-contamination.

Reliability you can trust

The solution is radio-based, delivering superior transmission and accuracy through our failsafe mesh network.

Complete visibility

Developed for your environment

Reliability you can trust

The solution can monitor all staff-resident contact – both alarmed and scheduled – and produce reports for management planning and relative reassurance purposes.

Portable units are robust, water and dust resistant at IP67 and include anti-microbial technology, helping to keep surfaces clean and hygienic, thereby reducing the threat of cross-contamination.

The solution is radio-based, delivering superior transmission and accuracy through our failsafe mesh network.

Complete visibility

The solution can monitor all staff-resident contact – both alarmed and scheduled – and produce reports for management planning and relative reassurance purposes.

Developed for your environment

Portable units are robust, IP67 rated for water and dust resistance and include anti-microbial technology, helping to keep surfaces clean and hygienic, thereby reducing the threat of cross-contamination.

Reliability you can trust

The solution is radio-based, delivering superior transmission and accuracy through our failsafe mesh network.

Outstanding Services

Multitone offers a range of excellent pre and post-sales support options from our UK-based customer service and engineering teams. We also have sister companies and partners around the world to assist our international customers. Here are some of the benefits of working with Multitone:

  • Free pre-sale consultation from the market leaders in critical messaging - Access a wealth of knowledge and expertise from our technical and experienced pre-sales teams.
  • Free pre-sale site survey - A Multitone-led technical site survey is offered as standard to any organisation considering the deployment of a Multitone solution.  
  • We have a proven track record in 3rd party systems integration utilising bespoke, proprietary and open standards. Our experts can identify opportunities to integrate your existing systems, alarms or processes with Multitone’s technology, further enhancing your solution.
  • A range of service and support options, through to bespoke options based on your needs.

Multitone offers a range of excellent pre and post-sales support options from our UK-based customer service and engineering teams. We also have sister companies and partners around the world to assist our international customers. Here are some of the benefits of working with Multitone:

  • Free pre-sale consultation from the market leaders in critical messaging.
  • Free pre-sale site survey.  
  • Our experts can identify opportunities to integrate your existing systems, alarms or processes with Multitone’s technology, further enhancing your solution.
  • A range of service and support options, through to bespoke options based on your needs.

Manage your nurse call system with EkoMS

EkoMS is a management tool for use with the EkoCare system. As well as simplifying administration of the system, it has powerful features which further enhance patient safety by improving response times and processes. EkoMS features:

  • An intuitive management dashboard
  • A live alarm board, providing complete situational awareness
  • A live map board, allowing you to pinpoint alarm location at a glance
  • Detailed reports to help improve processes and demonstrate fulfilment of CQC standards

EkoMS is a management tool for use with the EkoCare system. As well as simplifying administration of the system, it has powerful features which further enhance patient safety by improving response times and processes. EkoMS features:

  • An intuitive management dashboard
  • A live alarm board, providing complete situational awareness
  • A live map board, allowing you to pinpoint alarm location at a glance
  • Detailed reports to help improve processes and demonstrate fulfilment of CQC standards

Download the Multitone
Nurse Call Solution Brochure

Ready to find out more?
Drop us a line today to start the discussion!

Case Studies

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Nurse Call protects Mental Healthcare Patients and Staff in Ireland - Case Study

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Enhancing Workflow and Patient Experience – Case Study

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Wireless EkoCare nurse call solution installed in private clinic

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